Xcellence Inspection Services
Last Updated: July 2026
Xcellence Inspection Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us. Please read this policy carefully. By using our website or submitting your information, you agree to the terms described below.
“You” or “Your” means you as a participant in or user of the Xcellence Inspection Services website. “We,” “Our,” or “Us” means Xcellence Inspection Services. “Our Site” refers to the Xcellence Inspection Services website.
Section 1 — Information We Collect
We automatically collect and/or track the following information:
- Web page HTTP headers, including home server domain names, IP addresses, browser type, and client device type;
- Information you knowingly provide through online forms, registration forms, surveys, or other entries — such as your name, email address, phone number, and other personal or demographic information;
- Aggregate or user-specific data on which pages visitors access; and
- Email addresses of visitors who communicate with us via email.
Section 2 — How We Use Your Information
We use the information we collect to:
- Enhance your experience on our website and present content relevant to your interests;
- Send you information about our company, services, and promotional material from our partners;
- Improve our website through statistical analysis, marketing research, and editorial feedback;
- Contact you via email, SMS/text message, phone, or postal mail regarding site updates, new products or services, upcoming events, and order status.
By submitting your information through this website, you consent to being contacted in any manner described above, even if your number appears on a Do Not Call registry, in-house list, or similar registry.
Section 3 — SMS / Text Message Communications (A2P 10DLC)
Xcellence Inspection Services may send you SMS text messages for purposes including appointment confirmations, service reminders, follow-ups, and promotional communications. The following terms apply to all SMS communications:
Consent: By submitting your phone number through our website contact form or opt-in form, you expressly consent to receive SMS/text messages from Xcellence Inspection Services. Consent is not a condition of purchase.
Message Frequency: Message frequency will vary depending on your interactions with us and the nature of your inquiry.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message we send. You may also reply HELP for assistance.
No Third-Party Sharing: Your phone number and SMS consent will not be sold, rented, or shared with third parties for their own marketing purposes.
Supported Carriers: Our SMS program is supported by major U.S. carriers. Carrier support may vary.
For assistance with SMS communications, contact us at the information provided in Section 9 of this policy.
Section 4 — Disclosure of Data to Third Parties
If you choose to provide personal information, it may be used for the following purposes:
- Evaluating you for an Xcellence Inspection Services product or service;
- Complying with applicable laws or legal processes; and
- Marketing products and services we believe may be of interest to you.
We reserve the right to share, rent, sell, or otherwise disclose data we collect to third parties. Any third party receiving your data will be prescreened by us, determined to be reputable, and will use your data only for marketing products and services we believe may interest you. We do not sell or share your SMS opt-in data or consent with any third party.
Section 5 — Your Opt-Out Rights
You may opt out of receiving communications from us and/or our partners at any time:
- Email: Click the “Unsubscribe” link at the bottom of any marketing email we send you.
- SMS/Text: Reply STOP to any text message from us.
- General: Send a written request to our contact address listed in Section 9.
Opting out will remove you from our marketing lists. It does not affect transactional communications related to services you have already requested.
Section 6 — Children’s Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from minors, and no part of our website is structured to attract anyone under 18. If we learn that we have inadvertently collected information from a child, we will delete it promptly.
Section 7 — Our Right to Contact You
We reserve the right to contact you regarding your account status, service updates, or changes to subscriber agreements, this privacy policy, or any other policies relevant to you.
Section 8 — Changes to This Policy
We reserve the right to update or change this Privacy Policy at any time. We will notify you of material changes by posting the revised policy on our website with an updated effective date. Your continued use of our website after any changes constitutes acceptance of the revised policy.
Section 9 — Contact Us
If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:
Xcellence Inspection Services
Website: www.xcellenceinspectionservices.com
For SMS support, reply HELP to any text message or contact us through our website.
Section 10 — CAN-SPAM Act Compliance
Xcellence Inspection Services complies with the CAN-SPAM Act. You may receive email from us in the following circumstances:
- Confirming receipt of your inquiry or application;
- Requesting additional information to support a current request;
- Responding to inquiries about the status of services;
- Thanking you for your business;
- Announcing new products, services, or changes to existing services; and
- Promoting third-party products or services we believe may interest you.
To ensure compliance, all marketing emails from Xcellence Inspection Services will:
- Clearly identify Xcellence Inspection Services as the sender;
- Include an accurate subject line;
- Provide an unsubscribe mechanism in every message;
- Honor unsubscribe requests promptly (excluding transactional service emails);
- Include a valid physical postal address; and
- Require all third-party marketing partners to comply with the CAN-SPAM Act.
Section 11 — ISP and Email Sender Information
Xcellence Inspection Services uses only opt-in or opt-out methods to obtain customer information. It is not our policy to send unsolicited email. We obtain email addresses and personal information only from sources that follow equivalent privacy standards.
When we enter into arrangements with third-party websites for co-registration, those parties represent and warrant that:
- Data was collected voluntarily from individuals through website registrations;
- The third party has the right to transfer data to us under applicable privacy disclosures; and
- Xcellence Inspection Services has the right to send marketing communications to those individuals.
If you have questions about our email practices, please contact us using the information in Section 9.
This policy applies to the Xcellence Inspection Services website and all related SMS, email, and digital communications.
